About My Wallet

1. What Is My Wallet?

It's a virtual wallet linked to your MISSACC account where you can store and access your store credit if you return items and choose credit instead of a refund to your original credit card or PayPal account.

2. How Do I Use My Wallet?

You can view your wallet balance by logging into your account and clicking “My Wallet” under “My Assets”, or at checkout. You can apply your MISSACC wallet balance to a purchase on MISSACC, subject to the Terms. Just keep in mind that if the currency used for your order is different to your wallet's currency, the wallet balance option won't show up at checkout.

3. Can I Still Pay With My Wallet If I've Already Applied A Discount Code?

Yes, you sure can! You can use your wallet balance as well as a discount code.

4. Can I Withdraw The Money From My Wallet?

If you return an item and choose to get store credit instead of a refund to your original payment method, you won't be able to redeem that store credit for cash.

5. Can I Transfer My Wallet Balance To Another MISSACC Account?

Unfortunately, it's not possible to transfer a wallet balance from one MISSACC account to another.

6. I've Never Used My Wallet Balance, Why Is It Empty?

If you went to checkout using your wallet balance but didn't finish the transaction, the applied balance will stay linked to the unpaid order. To restore your balance, simply cancel the order by hitting the CANCEL button in My Orders, and the funds will pop back into your wallet.